FAQ

How is “DRY” cleaning performed?

Dry cleaning uses fluids to remove soils and stains from fabrics. Among the advantages of dry cleaning is its ability to dissolve grease and oils in a way that water cannot. Natural fibers such as wools and silks dry clean beautifully, but may shrink, distort, and lose color when washed in water. Synthetic fibers like polyester also respond well to dry cleaning, whereas they can retain oily stains after washing.  Dry cleaning helps to return garments to a “like-new” condition and helps to prevent shrinkage, loss of color, and change of texture or finish.

How do I know you can remove a stain from my new blouse?
Experience counts. Fashions and fabrics are constantly changing. We know how to care for these new arrivals when you bring them in to us. Using the latest cleaning technologies to remove stains is our niche.

Will you press out the creases in my husband’s new shirts?
Just drop off those new shirts in their package and return to find them hanging crease free.

Can frequent dry cleaning damage my clothes?
Frequent cleaning extends the life of a garment by removing stains and ground-in dirt and soils that can cause fiber abrasion.

What causes some stains to turn yellow or brown?
If left untreated, some stains could oxidize and cause yellowing. Yuck. Exposure to heat or the passage of time can cause stains from food, beverages, and other oily substances to oxidize and turn yellow or brown, much the way a peeled apple turns brown after exposure to air. Once they become yellow or brown, these stains become much more difficult, if not impossible, to remove.

I brought my clothes in for cleaning and they now have spots that were not there before. What happened?
Among a dry cleaner’s worst enemies are “invisible stains” like spray from a grapefruit or apple, hair spray or perfume.  These types of stains become visible on freshly cleaned garments.  Customers say,  “That wasn’t there when I gave it to you!”  Invisible stains such as fruit juice, hairspray or cologne can reveal themselves when exposed to heat during processing. These stains cannot be removed by dry cleaning alone.  A specialized treatment is necessary. If you are aware of such a stain on one of your garments, please inform your technician so they may remove the potential discoloration before the stain sets.

Is it true that storing soiled clothes can encourage moth destruction?
At times, moths will feed directly on clean fabrics, such as wool and wool blends.  Spilled food and perspiration attract chewing insects to all types of fabrics.  Moth proofing is a chemical treatment that provides protection from insects without leaving the objectionable odors that mothballs do.

I have a beautiful vintage wedding gown, but it has yellowed. Can it be restored?
Your vintage wedding gown can be transformed into a gleaming shade of white, provided that the material is not too dry and brittle to handle the necessary treatments.